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Placing an Order:
Via Phone:
In the USA call us toll-free at 888-MARK-TEN (888-627-5836) or
+1-631-842-9200 elsewhere. Our business hours are 9:00 AM to 5:00 PM EST.
Via Fax:
Fax your order to 631-842-9201 24 hours per day
Via Email:
E-mail us a downloadable attachment (such as a PDF or Word document) or
a text email to sales@mark-10.com,
containing the following information:
- Contact name
- Company name
- Purchase order number
- Phone and fax numbers
- Billing and shipping addresses
- Required method of transportation
- Part numbers and quantities
Via Mail:
Mail your purchase order to the address below
Shipping:
All orders are shipped via UPS Ground unless instructed otherwise
Payment Terms:
- 1% 10 Net 30 days with pre-approved credit
- COD
- MasterCard, Visa, American Express
- Electronic transfer (contact us for instructions)
- Purchase orders from outside the USA must be prepaid in full. In addition to
shipping charges, a $50.00 export processing fee applies (except Canada and
Puerto Rico). Please request a
pro-forma invoice.
  
Warranty:
All our products are covered by a three (3) year warranty for materials and workmanship. Please see individual statements for further details.
Returns:
All items may be returned within 30 days of shipping. Full credit, less shipping and handling charges will be issued, provided the merchandise is in original condition.
If returning an item, request an RMA number from Mark-10 and complete this
RMA
form to include with the item.
11 Dixon Avenue
Copiague, NY 11726 USA
Toll Free: 888-MARK-TEN (888-627-5836)
Tel: 631-842-9200
Fax: 631-842-9201
Email: sales@mark-10.com
www.mark-10.com
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